Cisco Systems have been involved in pioneering collaboration and contact centre technologies since the beginning, leading or contributing to development of many of the protocols and processes which make possible the rich media experience of today.  IDC Marketscape has identified Cisco as a leader in the videoconferencing field, and given recognition for the substantial contributions made by the perennial technology innovator.

Excerpt from Cisco System collaboration blog…

For the fifth consecutive year, Cisco has been identified as a leader in the IDC MarketScape! We are extremely proud to receive this recognition and while we strive to achieve for the benefit of our customers, it always feels good to be recognized for our hard work, especially in a crowded market among notable competitors. Cisco’s continued standing as a Leader in the 2020 IDC MarketScape Worldwide Enterprise Videoconferencing report is a strong indicator that customers continue to believe in the Webex vision and strategy. As the IDC MarketScape report points out, our “focus on enterprise-grade security, scale, and management functionality are selling points for customers.”

Connie Tang via Cisco Systems Collaboration blog

Read the rest of article over at Cisco System Collaboration blog…